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Analogue Switch Off

List of available Analogue Switch Off FAQs

Before you change to a digital landline, let your provider know if:

Before you change your broadband to full-fibre broadband (also known as 'fibre-to-the-premises' or 'fibre-to-the-home')

Before you switch to a digital landline

Businesses – what should they do now?

Customers who want to keep a landline phone will need to move to a VoIP service

How will people know when this is going to happen to them?

Implications for Orkney

Make sure your provider knows about your needs and circumstances

Making phone calls in a power cut

The infrastructure used to deliver landline calls is old and needs to be replaced

This change will affect small businesses too

Types of devices potentially affected by Analogue Switch Off

What can people do now before they get contacted by their telephone company?

What is happening?

Why is this happening?

Why should people take note of these changes?

You may need to change your care alarm, security alarm or fax machine

Your provider should arrange to supply the equipment needed to keep your main telephone connected

Your VoIP service will be provided over a broadband connection

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