Analogue Switch Off
List of available Analogue Switch Off FAQs
Making phone calls in a power cut
Unlike some traditional corded analogue phones, a digital phone will only work in a power cut if it has a battery back-up.
If you are dependent on your landline phone – for example, if you don’t have a mobile phone or don’t have mobile signal at your home – your provider must offer you a solution to make sure you can contact the emergency services when a power cut occurs. For example, a mobile phone (if you have signal), or a battery back-up unit for your landline phone.
This solution should be provided free of charge to people who are dependent on their landline. If you are not eligible for a free resilience solution, you may be able to purchase one from your provider or another retailer – talk to your provider about options.
