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Analogue Switch Off

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Customers who want to keep a landline phone will need to move to a VoIP service

These changes have already started, but you don’t need to do anything until your provider contacts you to tell you your service is changing. Alternatively, if you want to move to a VoIP service now, you can do so by upgrading to a new phone and broadband package.

Once you have moved to a VoIP service, your landline phone will work in much the same way as it always has. However, as we explain below, there will be some differences.