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Analogue Switch Off

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You may need to change your care alarm, security alarm or fax machine

Certain devices people use at home, such as care alarms, security alarms and fax machines may also be connected you your landline. If you have a device like this, it might need to be replaced or reconfigured to continue working once you move to a VoIP service.

When you migrate to a VoIP service, your provider should tell you what you need to do if you have one of these devices. This will include informing your alarm provider so they can make the necessary changes or tell you if your alarm will work with your new VoIP service.

If you are buying a new alarm or device, you should ask the manufacturer if it is compatible with VoIP services.