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Council Convener Pays Tribute to ‘Dedicated and Selfless’ Emergency Services
As the UK looks to mark Emergency Services Day on Wednesday, Council Convener Graham Bevan has paid tribute to the local people serving in the police, fire, ambulance and search and rescue services in Orkney.
Emergency Services Day, also known as 999 Day, takes place on 9th September each year, however, as Her Majesty The Queen passed away on 8th September, the date for 2022 was rescheduled out of respect for the King and national mourning.
999 Day will now take place on Wednesday 19th October 2022.
18 October 2022
Changes at OIC Customer Services
Orkney Islands Council is advising that some changes are being put in place for the opening and closing times at Customer Services at the One Stop Shop in Kirkwall.
With effect from Monday 24 October 2022, the reception and contact centre (the staffed phone lines) will be open throughout the working day from 9am to 5pm - no longer closing between 12pm and 1pm.
18 October 2022
Road works update for week starting 17 October
A look ahead at road works coming up, including impacts on public bus services.
14 October 2022
Council Cancer Challenge commended at Scottish Parliament
The engaging spirit between Council colleagues who joined together for a cancer fundraising challenge and the generosity of the Orkney public have been commended in the Scottish Parliament.
Orkney’s MSP Liam McArthur raised a motion during September praising the efforts of all involved in the challenge which raised over £16,000 for Cancer Research UK – more than trebling the original £5k target.
12 October 2022
Council Launches Customer Service Survey
The Council has launched a survey to encourage feedback from users on their customer service experiences at the main receptions in Kirkwall and Stromness.
It is hoped that folk’s views will highlight areas which are working well but also identify areas that could be improved.
As part of the Council’s Our People - Our Plan journey, there is a determination to ensure that the first point of contact services at Customer Services in Kirkwall and the Warehouse Buildings in Stromness are as good as they can be from the customer perspective.
12 October 2022