Coaching Conversations Outline
Date: 19 September 2023
Time: 09:30 to 16:30
This short course is designed for anyone who may have to hold a coaching conversation. This may link to performance reviews, appraisal or just a general discussion to move performance or relationships forward.
The session will be a mix of facilitator led discussion with interactive group sessions designed to allow everyone to participate to the level with which they are comfortable.
The objectives are to understand;
What is a coaching conversation?
What questions can I ask?
How to listen effectively?
How to help create rapport during the conversation?
The timetable for the session is
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9:30am / 1.30pm |
Welcome and Introductions
Welcome from course facilitator, outline of the session and domestic arrangements. Brief introduction from all delegates.
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9.40am/ 1.40pm
10.10am/ 2.10pm
10.40am/ 2.40pm
11.00am/ 3pm
11.10am/ 3.10pm
11.45am/ 3.45pm
12.20pm/ 4.20pm
12.30pm/ 4.30pm
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What is a coaching conversation?
Group discussion to understand what is a coaching conversation and where could it be effective.
What questions can I ask? Consideration of question technique – what questions would be suitable for my purpose?
How to listen effectively? What is involved in listening and how do I ensure I hear what is being said?
Break
How to Create Rapport During the Conversation? Consideration of what skills can help create rapport.
Skills Practice – take all the skills and practice a coaching conversation
Review and close the session
Close
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