Orkney help directory
For when you need urgent help
Emergency Services
Call: 999 (24 hours a day).
When you call up emergency services try to stay calm and describe to the adviser how you are feeling.
Emergency services can arrange to send an ambulance if one is needed.
An alternative would be to visit your local hospital Accident and Emergency department if you are able to get there.
NHS 24
Telephone: 111 (24 hours a day).
When you call NHS 24 you will be asked the reason why you are calling.
You should call NHS 24 outside of normal GP surgery hours for advice.
For when you need to talk to someone
Orkney Blide Trust
Telephone: 01856874874.
Email Blide Trust Admin
Email Service Director
Website: www.blidetrust.org.uk
Address: 54 Victoria Street, Kirkwall, KW15 1DN.
Orkney Blide Trust offer a supportive and non-judgemental place to come to. We have trained staff to give practical and emotional support. We encourage folk to get the appropriate help needed from other relevant organisations in a friendly, warm and safe environment.
We offer:
- Reassurance and information.
- One to one support.
- Help to reduce isolation.
- A variety of activities to suit everyone, come along and see what we have to offer.
Relationships Scotland Orkney
Telephone: 01856877750.
Email to Relationship Scotland
Website: www.orkneycommunities.co.uk .
Address: Orkney Counselling and Support Centre, 1st Floor, Travel Centre, Kirkwall, KW15 1GU.
Relationships Scotland Orkney understands how relationship and family difficulties can have a devastating impact on you and those close to you, and can lead to thoughts of suicide. Speaking openly about suicide with our qualified adult and youth Counsellors, Mediators and / or Child Contact Centre staff will help you explore ways of dealing with these issues and find a way to live through it.
Samaritans Orkney
Telephone: 01856875875 (Tuesday 22:00 – 00:00, Wednesday and Saturday 22:00 – 02:00).
National telephone number: 08457909090 (24 hours a day).
Email Samaritans
Website: www.samaritans.org
Address: The Travel Centre, Kirkwall, KW15 1GU.
The vision of Samaritans is that fewer people die by suicide but people need not feel suicidal in order to contact us. We are there to provide emotional support to anyone who is finding it difficult to cope with like at any level and no matter their age, or problem, there will always be a listening ear to help them through difficult times.
Vital Talk
Telephone: 07510927444
Email Vital Talk
Website: www.orkneycommunities.co.uk
Address: Orkney Counselling Centre, The Life Centre, East Road, Kirkwall, KW15 1LX.
Vital Talk offers a safe place to talk about the things that may be overwhelming you, weighing you down. Talking opening and honestly about your thoughts and concerns, to one of our professionally trained counsellors can help you find ways of getting through this.
Women’s Aid Orkney
Telephone: 01856877900 (24 hours a day).
Email Woman's Aid
Website: www.womensaidorkney.org.uk
Address: Anchor Building, 6 Bridge Street, Kirkwall, KW15 1HR.
Advice and Support
Advocacy Orkney
Telephone: 01856870111.
Email Advocacy Orkney
Address: Orkney Counselling and Support Centre, The Travel Centre, West Castle Street, Kirkwall, Orkney, KW15 1GU.
In difficult times it is often the case that people find it hard to address other issues and need support to speak up. An advocate can help you to speak up about the things that you may be avoiding or finding stressful. Often the longer things are left the harder it is to deal with. We are not counsellors and cannot provide that but you may need to discuss your health, finances, work or living arrangements as an example and not feel ready or willing to speak to others be that individuals or agencies. We do not advise but we can help you understand your options and put forward your voice and feelings to others as required. Our service is free and confidential.
The Fishermen’s Mission
Telephone: 07749034647.
Email Fishermen's Mission
The Royal British Legion
Telephone: 01856873297.
Address: Junction Road, Kirkwall, KW15 1AR.
Email Royal British Legion
Website: www.orkneycommunities.co.uk
Salvation Army
Telephone: 01856877250.
Telephone: 01856872302.
Address: Junction Road, Kirkwall, KW15 1AX.
Website: www.salvationarmy.org.uk
Voluntary Action Orkney
Telephone: 01856872897.
Address: Anchor Buildings, 6 Bridge Street, Kirkwall, Orkney, KW15 1HR.
Email Voluntary Action Orkney
Website: www.vaorkney.org.uk
Young People
Kirkwall Grammar School
Telephone: 01856872102.
Email Kirkwall Grammar School
Address: Kirkwall, Orkney, KW15 1QN.
Stromness Academy
Tel: 01856850660.
Email Stromness Academy
Address: Stromness, Orkney, KW16 3JS.
Orkney College
Student Support – Telephone: 01856569000.
Email Lynn Tait – Telephone: 01856569343.
Email Derek Aiken – Telephone: 01856569260.
Address: East Road, Kirkwall, KW15 1LX.
Website: www.orkney.uhi.ac.uk
Youth Café
Telephone: 01856876084.
Address: Kirkwall and St Ola Community Centre, Broad Street, Kirkwall, Orkney, KW15 1DH.
Counselling Services
Ypeople Orkney – Y-Talk Youth Counselling Service
Telephone: 01856875815.
Telephone / text: 07770019147.
Email Y-Talk
Facebook: www.facebook.com/YpeopleOrkney
Twitter: @ypeopleorkney
Youth counselling service for children and young people up to age 25. Provides counselling services in schools, GP surgeries Orkney Youth Café, Papdale Halls of Residence, Orkney College etc. as well as at its own offices in Kirkwall. Face-to-face, online, Skype and telephone counselling available.
In-school Counselling Services
Renate Andrews, Youth Counsellor, Registered Certified Play Therapist (KGS).
Mobile: 07703756649.
Email Renate
June Anderson, Youth Counsellor, Registered Certified Play Therapist (Stromness Academy)
Mobile: 07960745004.
Email June
In-school Counselling, funded by the Childcare Partnership and OIC, offers pupils an opportunity to explore any difficulties they are having in a safe and confidential space. Staff Counselling is also available.
Orkney College
Email: renate.andrews@uhi.ac.uk
Email: june.anderson@uhi.ac.uk
Orkney College funds a Counselling service for staff and students to help support anyone in distress to explore how they feel in a confidential safe space with experienced qualified counsellors.
General Practitioners / Nurse Practitioners
Skerryvore Practice, Health Centre, New Scapa Road, Kirkwall, KW15 1BX. Telephone: 01856888240.
Heilendi Practice, Scapa Crescent, Kirkwall, KW15 1RL. Telephone: 01856872388.
Health Centre, Shapinsay, KW17 2DY. Telephone: 01856711284.
Linklet House, North Ronaldsay, KW17 2BE. Telephone: 01857633226.
The Surgery, John Street, Stromness, KW16 3AD. Telephone: 01856850205.
Flotta Surgery, Springbank, Flotta, KW16 3AD. Telephone: 01856701769.
The Surgery, Dounby, KW17 2HH. Telephone: 01856771209.
Greystones, Evie, KW17 2PQ. Telephone: 01856751283.
Daisy Villa, St. Margaret’s Hope, KW17 2SN. 01856831206.
Geramount, Stronsay, KW17 2AE. 01857616321.
Heatherlea, Eday, KW17 2AB. Telephone: 01857622243.
Islands View Surgery, Rousay, KW17 2PU. Telephone: 01856821265.
Flebister House, Sanday, KW17 2BW. Telephone: 01857600221.
Hoy and Walls Health Centre, Longhope, KW16 3PA. Telephone: 01856701209.
Trenabie House, Westray, KW17 2DL. Telephone: 01857677209.
The Surgery, St Ann’s Kirk, Papa Westray, KW17 2BU. Telephone: 01857644227.
Community Mental Health Team
Telephone: 01856852110 (Monday to Friday 09:00 - 17:00).
Email Service Manager
Email Operational Manager
Website: www.orkney.gov.uk/OHAC
Address: Town House, 11-13, Victoria Street, Stromness, KW16 3AA.
