Accessibility statement for www.orkney.gov.uk
This accessibility statement applies to www.orkney.gov.uk.
This website is run by Orkney Islands Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
All of our downloadable documents are in Portable Document Format (PDF) and can be read through the free Adobe Acrobat Reader.
How accessible this website is
We know some parts of this website are not fully accessible:
- some of our online forms might be difficult to navigate using just a keyboard
- some PDF documents are not fully accessible to screen reader software
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- communications@orkney.gov.uk
- call our customer service team on 01856 873535
We’ll consider your request and get back to you in 14 days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, you can contact us using one of the methods above.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
Our offices have audio induction loops and you can also use the contactScotlandBSL service to contact us.
Technical information about this website’s accessibility
Orkney Islands Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard (external link), due to the non-compliances listed below.
Non-accessible content
We constantly strive to ensure our website meets the current accessibility regulations and regularly review this. If you believe that there is something that we need to adjust please contact us and we will look into it
PDFs and other documents
Some of our PDFs and other documents do not meet accessibility standards - they fail WCAG 2.1 success criterion listed under Guidelines 2.4 (Navigable) and/or 1.1.1 (Non-text Content). Other than those subject to exemption, we aim to either update the documents or replace them with accessible HTML pages by November 2022.
Content not within the scope of the accessibility regulations
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 (external link) if they’re not essential to providing our services.
Preparation of this accessibility statement
This statement was last updated on 4 September 2024.
This website is tested every 5 days. The test is carried out by Silktide.
